How to Fix My iPhone 15 Pro Gets Stuck on Software Update?

November 14, 2023
Fix iPhone Issues

The iPhone 15 Pro, Apple’s latest flagship device, boasts impressive features and cutting-edge technology. However, like any electronic device, it is not immune to occasional glitches, and one of the common frustrations users face is getting stuck during a software update. In this in-depth article, we’ll look at the reasons why your iPhone 15 Pro may be stuck on software update and look at potential solutions to resolve it.

1. Why iPhone 15 Pro Gets Stuck on Software Update?

  • Poor Internet Connection

    A stable and robust internet connection is crucial for a successful software update. Confirm your Wi-Fi or cellular connection if your iPhone 15 Pro becomes unresponsive while updating. Weak or unstable connectivity can disrupt the update, leading to the device being stuck.

  • Insufficient Storage Space

    A software update will go much more smoothly if there is sufficient available storage space. If your iPhone is running low on storage, it may struggle to download and install the update. Regularly check your device’s storage status and clear unnecessary files to ensure there’s enough space for the update.

  • Software Glitches

    Like any software, iOS is not immune to glitches. These glitches can occur during the update process, causing the device to become stuck. Software bugs may be triggered by various factors, including conflicts with existing apps, corrupted system files, or interrupted downloads.

  • Network Settings Issues

    Incorrect network settings can also contribute to update problems. If the settings are misconfigured, your iPhone may struggle to establish a stable connection with Apple’s servers, leading to the update getting stuck. Resetting network settings can often resolve such issues. 

2. How to Fix iPhone 15 Pro Stuck on Software Update?

  • Check and Improve Internet Connection

    Start by ensuring that your iPhone is connected to a stable and reliable Wi-Fi network. If using cellular data, check the signal strength and consider switching to Wi-Fi for a more robust connection. If the internet connection is the culprit, resolving it can often kickstart the update process.
    iPhone internet connection

  • Verify and Free Up Storage

    Inspect your iPhone’s available storage by navigating to Settings > General > [Device] Storage. If storage is limited, delete unnecessary apps, photos, or videos to create more space. This can alleviate the strain on the device and facilitate a smoother update.
    Check iPhone storage

  • Restart Your iPhone

    Commonly, minor software errors can be resolved with a straightforward restart. Turn off your iPhone, wait a few seconds, and then turn it back on. Attempt the software update again after the restart to see if the issue persists.
     force restart iPhone 15

  • Reset Network Settings

    If connectivity issues persist, try resetting network settings. Navigate to the Settings menu, then select General, then Reset, and finally Reset Network Settings. This action will erase Wi-Fi passwords and cellular settings, but it can resolve network-related problems that hinder the update process.
    iPhone Reset Network Settings

  • Update Using iTunes

    If over-the-air updates prove problematic, consider using iTunes to update your iPhone. Connect your device to a computer, open iTunes, and select your device. Choose the ‘Download and Update’ option to download and install the latest software without relying on your device’s internet connection.
    update to ios 17 with itunes

  • Check Apple’s Server Status

    Check the Apple System Status page to see the current state of Apple’s servers. If there’s a problem on their end, you may need to wait until it’s resolved before attempting the update again.
    Check Apple's Server Status

  • Update Using Recovery Mode

    If everything else fails, you can attempt to update your iPhone by going into recovery mode. Connect your device to a computer, open iTunes, and force restart your iPhone. Follow the on-screen prompts to update your device. Be aware that this process will erase all data, so ensure you have a recent backup. 
    iphone recovery mode

3. Advanced Solution to Fix iPhone 15 Pro Stuck on Software Update

If traditional methods prove ineffective, an advanced solution like AimerLab FixMate can be your ace in the hole. AimerLab FixMate is a powerful tool designed to fix 150+ iOS issues, including those related to software updates. Now let’s check how to repair the software updates stuck with FixMate:

Step 1: Begin by downloading and installing AimerLab FixMate on your computer. Once installed, launch the program.


Step 2: Connect your iPhone 15 Pro to the computer using a USB cable, FixMate will detect your device automatically and show it on the interface. FixMate offers a “Fix iOS System Issues” feature. This advanced option can fix more profound iOS issues by reinstalling the system without data loss. Click on the “Start” button on FixMate’s interface to continue.
iphone 15 click start
Step 3: Click on the “Enter Recovery Mode” button in FixMate. This action puts your iPhone into recovery mode, a state necessary for fixing various iOS issues. After your iPhone is in recovery mode, click on the “Exit Recovery Mode” button. This will initiate the process of exiting recovery mode and may resolve the software update issue.
FixMate enter and exit recovery mode
Step 4: Choose the “Standard Repair” mode to start fixing your software update stuck. If this mode fails to resolve the issue, the “Deep Repair” option, which has a higher success rate, can be attempted.
FixMate Choose Standard Repair
Step 5: FixMate will recognize your iPhone model and deliver the most recent firmware package for your device; you will need to click “Repair” to download the firmware.
download iphone 15 firmware
Step 6: Click “Start Repair” to resolve the software update stuck issue after downloading the firmware package.
iphone 15 start repair
Step 7: FixMate will strive to resolve the issue with your iPhone. Please be patient and keep your iPhone connected to the computer as the repair process may take a few minutes.
iphone 15 fix issues
Step 8: FixMate will let you know when the repair is finished, and your iPhone should then turn on and function normally.
iphone 15 repair complete

4. Conclusion

Dealing with an iPhone 15 Pro stuck on a software update can be a frustrating experience. You can improve your chances of fixing the problem by being aware of the possible reasons and by using the thorough troubleshooting methods described in this article. For those facing persistent problems, an advanced tool like AimerLab FixMate provides an effective solution to tackle more intricate iOS issues. Suggest downloading FixMate to repair the device when your iPhone 15 Pro stuck on a software update.